Even before I could open the door, I could hear the phone ringing. I peered through the glass. In room dining was busy. I sighed at the sight, and prepared myself for a long evening at work. Taking a deep breath, I opened the door. I saw James moving to the elevator with a food trolley. I looked and him, and he returned my glance with a sigh, saying, “I hope you like the welcome party.” I knew that he was referring to the rush in my department. “I couldn’t have asked for anything else.” I said with a smirk. James laughed and waved his hand as the elevator doors shut. I came to my department and looked into the cabin. Alice the order taker smiled to me as she was on the phone. It had to be a guest call, I told myself. I stood at the captain’s desk and looked at the orders that had gone till now. I blew a low whistle looking at the eighteen orders that had already left. It was barely thirty minutes past seven, and dinner seemed to be rocking. Just then I heard Alice call out to me, “Good evening honey, look what I got for you.”
Expecting it to be a rare show of affection from that pretty girl, I shifted my gaze to her. Instead, I saw her hand out a piece of paper from the cabin. It was a Kitchen Order Ticket (KOT). In fact, it was quite an elaborate order for a guest. I looked at her and caught her mischievous grin. “Nice one Al,” I told her. She giggled and winked at me. Ah well, I thought, that was all I needed. I handed the dinner order to Sam, the trainee, and told him to set the order on a proper trolley. I then went towards the kitchen to confirm the KOT. After a while, as I waited for the order to be picked up, James stood next to me. He too was waiting for another order. We got on talking about the previous day. I had just returned from leave and had a lot to share. But then, James seemed eager to speak. So I held my peace, and allowed him to proceed. He told me that he had just come from a very fussy guest’s room. I smiled at his plight. I too had experienced it in the past. He went on, imitating the guest in actions. I laughed at him. He looked at me, wondering. I asked him what. “What was so funny?” he questioned me, continuing, “I actually suffered there.” I just patted his back, and said, “Don’t bother Jamie, you seem fine. Wait, let me guess. The guest was a lady, right?” James now smiled and said, “Yes, it was a lady. And yes, she was irritating, but that did not stop me from feeling good about her pretty face. You should have seen her.” I just listened for a while, for his words were not making any sense. It seemed to me that he derived pleasure from pain.
Just then the chef called out from behind the kitchen counter, “Who has got room 208?” It was my order, and I replied, “That’s mine!”
“I hope your trolley is ready with a hot case.”
“All set and plugged in, waiting for the food.”
“Alright, get the trolley, food is almost ready for pickup.”
I turned to James and told him that we would speak later. He asked about his order and soon caught up with me. I looked at him questioningly. He simply shrugged and told me that the order was not ready, and that he had to check his trolley. Then he asked, “You are going to 208?” I was inspecting my trolley as I said yes. “Well,” he said, “that guest is a gem of a person. Tips well and has a very good nature.” I was barely listening, as I was checking Sam’s trolley setup. I approved of the setup and then told James, “Well, you know my policy, I don’t believe until I see it for myself.” He smiled knowingly. I then went to the kitchen to pick up the food. As chef said, the food was ready at the counter. I stacked the food in the hot case, and moved to the elevator. I picked up the bill in the check folder. When the elevator door opened, I called on Sam to remove the old clearance lying on the floor of the elevator. Soon I was on my way up.
As I moved the food trolley out of the elevator, I came across Marianne, the housekeeping supervisor. The poor girl seemed hassled and worked up. I pushed the trolley in her direction and asked, “Hey babe, what’s up?” She just looked at me. After a pause, she just nodded her head. “Hey Marie,” I caught up with her, asking again, “what’s the matter?”
“Oh, it’s nothing… I am just frustrated with the guests today. Can you imagine how demanding they can be?”
“Ah, yes,” I replied, “I know…”
“No, you don’t!” she cut me short, continuing to complain about the near impossible demands she had to achieve. I knew I had to get away from her now.
“Ah,” I exclaimed, relieved inwardly, “I guess this is my corridor, Marianne.” I was indicating my turn to my room order. She looked at me with a smile and told me that she would catch up with me later. I bid her goodbye, and quickly proceeded with my room order.
Finally! I reached room 208. I reconfirmed the room number from the bill I was carrying; I feared that I was misled by that Marianne’s constant blabber of complaints. Thankfully, I was standing at the right room. Taking a deep breath, I rang the doorbell and announced myself in a loud voice. “IN ROOM DINING!!!” was what I said. As I waited for the door to open, I just looked at the guest name. It read ‘Mr. Atlee’. The door still did not open. I looked sideways at both ends of the corridor, hoping to see the floor butler or the housekeeping attendant. But none appeared. Then, I rang the bell a second time, announcing myself in a much louder voice. Finally, I heard hushed footsteps behind the door. I silently thanked God as I heard the door being unlatched. At last, the door opened. And I said instantly, “Good evening, Mr. Atlee.” But I knew that I was hasty in my greeting when I heard a very feminine voice say, “Oh good evening! Do come in.”
I looked at the person who addressed me. It was a lady, a young lady. I immediately apologised for the mistake. But she laughed it out, saying that such things happen all the time with her, and that she had gotten used to it. She then stepped aside, indicating me to come in. I pushed in the trolley and shut the door behind me. I turned to her and got my first glimpse of her. She was of good height, with long, curly black hair, wrapped in the hotel’s yukada. I asked her where she would want me to set up the trolley for dinner. She looked around the living space, and looked back at me questioningly. I smiled at her and suggested the sofa by the television. She smiled and nodded her head. She told me that she would be back in a jiffy. I replied, “Yes Ms. Atlee.” And she went into the bedroom.
By the time she came back, I had the table set up and secured in front of the sofa. She smiled and asked me where the food was. I smiled back and told her that the food was in the hot case. She laughed and told me to take it out. I replied, “Yes, Ms. Atlee.”
“Oh, please,” she said instantly, “call me Rachel.”
“Yes, uh, Rachel, Ma’am.” She laughed out at my embarrassing reply. I then told her that the dinner was ready, and I offered to serve her the meal. She obliged. After I seated her and placed the unfolded napkin in her waiting hands, I explained her dinner order. It was then when I realised that this was too much food for a single person to eat. By the time I was done explaining the various dishes on the table, inside me I was cursing the stupidity of Alice, the order taker. I was so sure that a lot of food was going to go to waste. But somehow, Rachel seemed to read my thoughts. She just shook her head knowingly, telling me that this was exactly the portion of food that she had ordered. How graceful of her, I thought in awe. That was when I really looked at her.
She was clearly in her late twenties, blessed with glowing skin. I looked at her thin and well manicured fingers that grasped the water goblet. I watched those fingers raise the goblet to her face, emptying its contents into her mouth outlined with full, bare and naturally pink lips. I watched the skin stretch across her prominent and well chiselled jawbone as she drank from the goblet. Her wrinkle-free neck swayed rhythmically with every gulp of water. Part of her neck was covered with wet and curly black hair. It was now obvious that she was at the shower when I rang the bell the first time. As I poured the rosemary jus on her Fillet mignon, I watched her perfectly shaped eyebrows arch in satisfaction. She had a very sharp nose, and a lovely set of eyes that looked intently at the food she was about to devour. As a matter of fact, I too gazed at this angel I was with at the moment. I had never met anyone who was so breathtakingly beautiful and as warm as her. And for the first time, I realised that beyond doubt, I had a major crush on Ms. Rachel.
Just before she began to eat, she looked at me and gave me a warm smile. I could have drooled at that moment. She thanked me, and told me that she would leave the trolley outside the door when she was done. Trying not to lose the opportunity of seeing her again, I asked if she would like to try some desserts. She smiled, as if knowingly, and told me that with have to think over it. I smiled at her beamingly. I felt like a schoolboy, falling head over heels over his favourite actress. I presented the dinner bill to her and took her signature. I thanked her and left the room. I walked a distance to the elevator, and stopped. I paused for a moment. I thought over the person I had interacted with. She was the most amazing lady I had met since I started working. I made up my mind to wow her at every possible moment of her stay. It would be great to be in touch with her on a personal level. With a mischievous smile, I walked to the elevator. When the elevator door opened, I saw another clearance on the floor. I sighed at the sight. I knew it had to be one of the housekeeping attendants making his work easier. Ah well, I thought to myself as I picked up the tray clearance, back to reality.
The moment I stepped back into my department, I was amused to see Sam lost and confused at the pending number of KOTs. I could not blame him. It was his first week, and he was learning the ropes rather quickly. The moment he saw me, he took the clearance from me and said, “Dude, look at the flow of orders.” I shrugged my shoulders in resentment saying, “Here comes the rain.” I was obviously referring to the number of KOTs. Soon I got into the workflow. In moments like these, you have to haggle, or bargain. And in this case I haggle for time, from the chefs. That way I would ensure that my orders leave the department without a single call from an anxious and hungry guest. If I was to get that kind of a call, I would find myself in a very embarrassing situation. But on that dinner service, time flew. I did not even realise that two hours had passed since the start of dinner service. At last there was only one order at the counter. It was a cold coffee order. I looked into the cabin and told Alice that James and I would be upstairs in the cafeteria. I also told her to give a call if there was any other order, and to check the cold coffee before Sam takes it up. I waited for James, and soon we headed for a much needed break.
While we were sipping coffee, I suddenly realised that I had forgotten about room 208. I asked James, “Dude, I went to 208, and boy! What a person!”
James was lost for a moment, and suddenly he burst out, “Oh yeah! See? I told you,” he continued, “isn’t she a beauty?”
I stopped short. “Wait,” I said, “are you telling me that you knew that the guest in 208 was a lady?”
“Yeah, of course. So what’s the big deal?”
“‘What’s the big deal?’” I responded, agitated, “Jamie, I made a fool of myself, calling her Mister!”
“Chill dude. Relax! It’s a common error I make, I admit. I am sure you feasted your eyes on a real beauty.”
“Knock it off, James. She is a very pretty lady, alright. But she is not the kind of woman you are thinking of.”
“What?” exclaimed a very amused James, “so what ‘kind of woman’ am I thinking of?”
Before I could fire back, I saw Marianne enter the cafeteria. I relaxed a bit. Though she was a blabbermouth, the complaining would be more bearable than James’ playboy-like remarks. She poured herself a cup of coffee and headed to our table. Just as she sat down, James turned and asked her how the day was. She let out a sigh, and poured out her heart. I closed my eyes and continued to sip my now cold coffee. For now, her complaints were music to my ears. I was beginning to enjoy my coffee. But my pleasure was short-lived. I opened my eyes she mentioned ‘Mr. Atlee’. I stared at her. She looked at me as she spoke, but stopped short, confused by my stare. “What?” she asked me cautiously, “What did I say?”
“Come on Marie,” I laughed, “surely you know that there is no ‘Mr. Atlee’.”
Marianne was blank for a moment. James let out a small laugh. I continued to look at her. Then she told me, “Come on dude, I supervise the rooms, I meet the guests on a daily basis, and being a girl, I DEFINITELY know who is a man and who’s not! And what’s more, I even spoke to that bugger before heading down here.”
Now I was confused. Confused as hell. I looked at Marianne expressionless, or rather, lost. I turned to James. He stifled a laugh and tried to put up a serious face. I was definitely missing something. “Are you sure that ‘he’ is the only one in the room?” I asked her, quizzically.
She simply nodded her head.
“You’ve got to be kidding me!” I exclaimed, “I went to that room myself, and instead of meeting a fussy bugger-of-a-guy as you very well described him to be, I met… I met an Angel…”
This time to mine and James’ amazement, Marianne burst out laughing. “Aw, come on, dude!” she guffawed, “since when did you change you sexual preference?”
I was flustered, all the more with Marianne’s laughter. “Marie, this is no joke,” I continued calmly, “I really like this person, there is n…”
“Oh I am so perfectly cool if you like guys,” She said with a large smile writ on her face, “It’s normal to accept such things and its mighty brave of you to make such a statement.”
I was quiet for a moment. “Marianne!!!” I raised my voice. She quietened almost immediately. “I am serious, Marie,” I continued, “I know that my eyes were not playing tricks on me when I saw the most beautiful girl there. For goodness sake, girl, I was holding a hot sauceboat in my hand, so there is absolutely NO way that I was dreaming.”
“Okay,” she said slowly, “so there might have been a girl with him…”
“Oh yes,” contributed James, slouching on his chair, “I am certain that there is a girl in that room.” Both Marianne and I look at him. I suddenly realised that James WAS aware of a girl in this room. “You know about this?” enquired a surprised Marianne.
“Yeah, sure I know her.” he continued, “As a matter of fact I served her dinner last Saturday.”
“She was here LAST Saturday?” I asked stunned.
“Yeah dude,” he continued, taking another sip of his coffee, “she usually checks in every weekend.”
“Wait a minute,” said Marianne, with a pause, “wait a minute…”
Both James and I looked at her silence. She rummaged through her reports for a moment. Then she looked at me, and asked, “Her name is Rachel, right?”
I thanked God aloud and exclaimed, “Finally! We are getting somewhere.”
“Well, um, not really.”
I looked at Marianne, amused, asking her, “Now what do you mean by that? And where is your ‘Mr. Atlee’?”
“Oh, he very much exists, and is also staying with us. The small detail we overlooked is that Mr. Atlee does not have one booking, but two rooms booked on his name. Rooms 526 and 208. The ‘Atlee’ that I met often today for his never ending demands is in room 526, and your ‘Rachel’ is…”
“In room 208, I see.” I replied quietly.
“And brother,” said James, patting my back, “that’s not all.” I looked at him. He was instead looking at Marianne, indicating her to proceed. I looked at her instinctively.
“You see, dude,” she spoke, looking directly at me, “that Rachel you seem to have fallen head over heels for, works as an escort. And she is his escort this time…”
“… and she is the kind of escort that I would REALLY talking about.” completed James with a cynical smile.
I could not believe my ears. I was silent. More than anything else, I was heartbroken. Rachel was so innocent looking, so lovely in sight, so warm in heart and so witty in spirit. But in the end, she was a professional escort. That very thought engulfed every other notion and fantasy I had thought and dreamt of her. I looked at James and Marianne giggling at my foolishness. They had every right to do so. I was a fool again, going for what my eyes saw. And just when I thought the worse was over, I heard the phone ring. I was brought back to reality. I looked at my buddies sitting in front of me as the phone continued to ring. They didn’t seem to pay attention to the call. So I got up. I picked up the phone, expecting a fresh order. And I was right. I was glad for that order, I was sure that it would take my mind off heartbreak. But before I disconnected, something at the back of my head nudged me. So I asked, “Alice? Can you tell me whose order it is?”
“Dude, its two dark chocolate supreme orders for room 208, Mr. Atlee. You coming? ”
That was the last straw. I could not believe my streak of bad luck. I turned to James and Marianne. James caught my gaze and stopped laughing. He got up, came over and said, “Something’s up.” I smiled at him. I told him that Rachel had ordered two desserts to her room. James understood. He patted my back and said, “Don’t worry buddy, I’ll take care of that. Chill out, I will follow up on that order. Give me that phone.” He took the phone and spoke up, “Yo! Alice, my babe! I’m coming at you, so you better lay out that dessert for me. Thanks darling!!!” and he kept the phone. He winked at me, and ran to the department. I sighed and turned to the coffee machine.
I sat back at Marianne’s table. She asked what happened, and I told her about the dessert order. She empathized with me with a very audible and visible ‘Oh!’ expression. I did not really look at her. She then stretched out her right hand and held mine gently. I looked at her. She smiled, and told me that it’s okay, and told me not to worry. To be frank, at that point, worry was the last thing on my mind. That’s because I had never seen Marianne so compassionate and gentle to me. Sipping the fresh coffee, I began to wonder if there was something brewing between us. And then, all of a sudden, a fleeting thought of Rachel passed my mind. It rubbished every fresh thought of Marianne that I thought of. I smiled. Somehow, Marianne noticed the smirk on my face. She chuckled warily, releasing my hand, and asked, “What happened?”
“Oh, nothing,” I continued, smiling, taking a sip of my now hot coffee, “nothing at all.”